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How Much Field Service Management Software Costs? Avoid Overpaying

How Much Field Service Management Software Costs
06/18/25
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Jack Ollen
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The global market size for home service industry software is projected to reach $5.8 billion by 2032, and North America, particularly the U.S., is the major contributor to this growth. Businesses in the U.S. have a high adoption rate of advanced technologies and a significant number of software vendors. But if you’re still not part of this new norm and wondering how expensive it is to have field service management software, here’s a breakdown of the pricing element.

How Much Should You Expect to Pay for Home Services Management Software?

According to Capterra, most field service management solutions are priced on a monthly subscription basis and they typically cost around $100-$450 per month, depending on the features you need. For instance, let’s say you’re a small home service industry with 1-10 members, expect to pay around $10-$50 per user per month. And your one-time setup fee will range from $500-$1000. 

But if you’re an enterprise with some 30+ technicians, your field service management software cost will easily reach up to thousands of dollars per month. However, this pricing can change depending on many different factors. 

Field Service Software Budget By Industry:

The average amount a single buyer spends on field service management software in different industries ranges from $93 to $126 per month per user. The highest is for lawn care businesses who spend $126 per month for a single person using the software. 

Second is plumbing with a budget of $105 per month per user. HVAC industry takes the third rank with $105 per month per user while cleaning service businesses spend $97 per month for each user followed by electrical service providers spending $93 per month per user.

The average spend on field service management software across these major industries turns out to be $105 per month for a single user.

online scheduling software home service industry

Klervo offers a starting price of only $29.99 per month per user which is 71% less than what businesses are spending per month. The cost further decreases as you buy our standard and premium plans with multiple user permissions at lesser per user pricing.  

4 Main Factors That Impact Home Service Industry Software Pricing 

Not all field service management software charge you per user, some have a flat fee per month, and some charge per project as well. So there are many different factors that impact field service management solution pricing. Below we’ve enlisted 4 of them:

home service industry software

Available Features 

Most FSM software in the U.S. offers feature-based pricing, where a beginner plan with basic features like scheduling and dispatching costs lower, while a pro plan with advanced features like AI scheduling, reporting, or integration comes with a higher price tag. This is helpful for businesses to customize their experience and only pay for the features they need. 

Per User 

The most basic and common FSM software industry pricing is the user-based one. In this type, you pay per user regardless of the features your field service software solution offers. This approach is helpful for businesses as it's a more transparent and predictable one for healthy budgeting. That’s why most businesses go for this approach, which also changes the overall FSM cost as compared to the feature-based approach. 

Per Location Model 

Another factor that can impact the pricing for home services management software is the per-location model. In this approach, you pay per number of locations or buildings your business operates in, regardless of the number of users you have, features you use, or how many times a month you visit the same location. 

It’s a great approach for businesses with repetitive service at the same locations, such as cleaning companies. However, you might end up paying a lot if your business doesn’t have a fixed service location. 

Customised Approach and Flexibility

Not all businesses need just cardboard cut-out software; some may require a tailored approach with more flexibility than usual. And it’s a major factor that can impact your FSM software cost. For instance, according to ProV, if businesses need some extra features like advanced support and employee training, this will come along with an extra cost. 

Or what if your business needs a more flexible scheduling approach? For instance, most plumbing services or water damage restoration services do. Then, you have to go for customized online scheduling software home service industry, which comes with a higher upfront investment. 

Benefits of Using an FSM Software

According to LLCBuddy, 32% of the companies who used FSM software saw a good return on investment (ROI) within just six months, indicating the benefit of using fleet monitoring software. Plus, besides making your life easier and offering a good ROI, it offers a number of other unique benefits, such as: 

  • Easy inventory tracking 
  • Job scheduling for different technicians as per their availability
  • Route optimization with GPS tracking
  • Save job history for your employees and customers both
  • Send reminders to customers for repetitive, maintenance tasks
  • Send quotes and invoices fast
  • Stay connected with your regular customers 24/7

These benefits go on and on depending on the type of plan you choose, or the features you pay for. And if you’re not sure yet to commit to a paid tool, you can opt for the free version as well. 

Free vs. Paid Field Service Management Software: Which One You Should Go For? 

Both of these options have their own pros and cons. Let’s go through them one by one to see which one suits your business needs best. 

Free Field Services Management Software 

Pros: 

  • No licensing or subscription fees are involved 
  • Automated Tasks
  • Allows you to test features before you fully commit
  • It mostly offers basic functionality features like scheduling, robust tracking, and saving customer data. 

Cons: 

  • It’s a limited-time offer, as free trials for most FSM software end after 15-30 days before you even get to evaluate its features for you.
  • It may have hidden costs involved. For instance, some free FSM software may require additional integrations to function properly, and you might have to pay some fees that you did not sign up for. 
  • No technical support or customer service is provided
  • You will not have access to advanced features 

Paid Field Services Management Software 

Pros:

  • Best online scheduling software home service industry with real-time dispatching and role-specific dashboards. 
  • You can upgrade to the higher version as your business grows, opting for advanced features. 
  • 24/7 customer support, onboarding, and technical training. 
  • Flexible approach and saves you time to focus on other areas that need your attention.  

Cons: 

  • It’s a long-term commitment where if you need continuous access to advanced features, don’t forget to pay your subscription charges monthly or yearly. 
  • Setting up an FSM software is complex and your technicians might need training (you have to pay for the training as well).
  • An expensive tool for small teams. If you’re just starting out and you don’t have a consistent workload, FSM software is an overkill. 

For small to medium businesses, it absolutely makes sense to use a field service management software as it boosts efficiency by helping you better manage employees and inventory. 

Plus our software, Klervo, helps you make data-driven business expansion and promotion decisions as well. All of this comes together to do two things; free up your time and increase your revenue.

Try Klervo’s home service industry software & Boost Your Bottom Line:

If you’re on the fence about whether a field service software makes sense for your business then why not benefit from our free 7-day trial? You don’t have to spend a penny and a week is ample time to get a good idea of whether this software is helping you maximize efficiency or not.

The monthly plans are quite affordable as well so if you need more time to test it out, you can easily do that too. So sign up for the trial right now, our team help simplify onboarding and dashboard understanding for you.

Start Your Free Trial Now!

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