Effective management of both employees and contractors can increase labor productivity. As per a study, in most cases, a 10% improvement in management scores is associated with a 12% increase in productivity.
Managing contractors ensures they deliver high-quality work and avoid project delays.
But how can you manage them effectively? A job scheduling software for contractors may come in handy. Find out how.
The global field service management market size is expected to rise from US$5.6 billion in 2026 to US$12.7 billion by 2033. That’s because businesses understand how this platform proves beneficial in managing employees and contractors effectively.
With the help of an effective job scheduling software for contractors like Klervo, you can manage your employees’ daily tasks and appointments with color codes. The real-time scheduling and dispatching with drag-and-drop feature helps avoid double bookings and ensures smooth centralized scheduling of employees and contractors.
You can also use the software to assign tasks based on employee and contractor skill sets, training, and proximity.
A home services management software reduces service costs and travel time by assigning technicians based on skills, location, and availability.
Emergencies are the lifeblood of field services. When a pipe bursts or an AC unit fails in a heatwave, an FSM dashboard allows dispatchers to move jobs between employees and contractors instantly. Automated notifications then push these changes to the technician's mobile app, eliminating the need for disruptive phone calls.
A field service management solution also provides live monitoring of low-stock items. This helps employees and contractors report things that they may need to continue their tasks. The company can then restock efficiently and avoid service interruptions, ensuring the smooth management of the workforce.
Real-time mobile access for field service technicians enables technicians to receive instant job updates, access comprehensive customer histories, and capture important documents straight from their devices. Technicians using mobile apps complete an average of 2.3 additional jobs per day compared to those using paper-based or manual systems.
In fact, there are claims that 80% of field service technicians using mobile field service technologies can significantly boost their productivity.
The mobile applications bridge the gap between field staff and the back office. This helps ensure a seamless flow of information to improve productivity and customer satisfaction.
When technicians receive instant notifications of new assignments or changes to their existing ones through an app, they don't find the need for manual scheduling or constant phone check-ins. This keeps them and the customers on one page.
With the help of a mobile application, field workers can instantly access customer service history, equipment specifications, and past work orders. This prevents delay as these technicians arrive prepared and resolve issues more effectively.
You can't manage the finances of your employees and contractors without some automation.
A home service industry software generates an invoice on the spot. Technicians collect digital signatures and even process credit card payments via mobile readers and Klervo’s contractor invoicing software.
For contractors, this data flows back to the office, where it can be cross-referenced against their agreed-upon rates.
The best online scheduling software for the home service industry like Klervo integrates with platforms like Stripe.
For warehouse employees, the software tracks parts used and their costs. It then feeds the data directly into inventory management.
That's how it draws the distinction. The automation reduces the administrative burden on your back office. It also makes sure that everyone is happy with the record-keeping.
A field service management software provides robust reporting tools that allow you to compare the performance of your internal team against your external partners.
It gives the management an overview of the workload on each employee. With the insights available, your team can distribute work fairly among the technicians.
Features like time spent on each job help find the competencies of each technician to assign them jobs accordingly.
An FSM like Klervo helps provide a structure. But the primary goal is to free your administrative workload and empower the people working for you.
For employees, the software reduces frustration by providing clear instructions and reducing paperwork.
On the other hand, for contractors, it provides a professional framework that makes them more efficient and ensures they get paid faster.
Therefore, ensure that you pick your software wisely.
If you are looking for a competent software to manage your employees and contractors, choose our platform. Available for different types of businesses, this platform is a cloud-based field service management system designed specifically for small to medium-sized home service businesses, providing them with all the comprehensive tools.
The platform serves various home service industries, including HVAC, plumbing, electrical, roofing, landscaping, and general contracting. It is available with transparent monthly pricing starting at $29.99.
Join now to get a 7-day free trial.
Klervo manages contractors by centralizing work order assignments and project details within a single dashboard for clear oversight. Contractors use the mobile app to update job statuses, upload site photos, and capture digital signatures, ensuring the office stays updated in real-time.
The most efficient method is using Klervo’s contractor dispatch software with drag-and-drop scheduler to visualize team availability and avoid double-bookings instantly. This allows dispatchers to adjust schedules on the fly and send real-time job notifications directly to technicians' mobile devices.
Klervo tracks performance by logging job completion times and monitoring sales data through its integrated business dashboard. Managers can review service history and customer payment details to evaluate technician efficiency, parts used, and revenue generation without manual reporting.
Yes, Klervo’s technician management system allows businesses to assign work orders and track progress for both staff and external contractors. The platform provides a unified view of all field activity, allowing you to manage diverse teams through the same mobile interface and dispatching tools.
Klervo simplifies onboarding through its intuitive mobile interface, a desktop-based full-fledged dashboard, and a suite of built-in training resources. These tools ensure contractors can quickly learn to navigate work orders and invoicing workflows independently.
